Optislim VLCD Bar Cookies and Cream (5x60g)

Ingredient Declaration

Milk Protein Blend 34% (Soy Protein Isolate, Whey Protein Concentrate, Calcium Caseinate, Soy Protein Nuggets (Isolated Soy Protein, Tapioca Starch and Salt), Soy Protein Nuggets (Isolated Soy Protein, Cocoa (processed with Alkali), Tapioca Starch), Hydrolysed Collagen, Chocolate Milk Compound (Sugar, (Palm Oil Sustainable), Milk Solids, Cocoa Powder, Emulsifier (Soy Lecithin), Natural Flavour) (20%), (Humectant Glycerol), (Humectant Glucose Syrup (From Corn)), (Sweetener Maltitol), (Sunflower Oil), Vitamin & Mineral Blend (Phosphorus, Calcium, Magnesium, Potassium, Vitamin C, Niacin, Iron, Vitamin E, Zinc, Pantothenic Acid, Vitamin B6, Vitamin B2, Copper, Vitamin B1, Manganese, Vitamin A, Folic Acid, Iodine, Molybdenum, Selenium, Chromium, Biotin, Vitamin D, Vitamin B12), Puffed Rice (Rice Flour, Rice Bran), Fruitrim (Fruit Juice and Grain Dextrose), (Sweetener Polydextrose), Emulsifier (Soy Lecithin), Flavour (0.5%).

CONTAINS MILK AND SOY. MADE ON EQUIPMENT WHICH PROCESSES NUTS, GLUTEN, SESAME SEEDS, PEANUTS & SULPHITES, THESE ALLERGENS MAY BE PRESENT.

We ship Australia wide.

Dear Customers,

Due to the COVID-19 Crisis, delivery times can vary due to the overwhelming demand for postal services. 

All deliveries, including delivery of Express Post orders will be delayed.  Please expect delays in estimated delivery times and customer service response from delivery providers.

We’re doing everything possible, to process all orders in a timely manner. However,shipping delays during this global pandemic is out of our control. 

We thank you for your understanding. 

If you have any further questions please contact Customer Care Toll Free on 1800 882 408.

A Refund or exchange will only be granted for the following where the item received has/is:

• Faulty or is not in acceptable quality.
• Internal contents are damaged or have broken seals.
• The product does not meet the description provided.

The above is subject to the following prerequisites for a full refund:

• Packaging must be in undamaged condition and in resaleable condition.
• Item must be returned within 7 days of purchase, starting from date of delivery.
• Copy of receipt /invoice must be provided along with the item.

* No immediate refund or exchanges will be given due to change of mind.
We reserve the right to offer either a refund or a replacement at our sole discretion. Our Refund Policy adheres to the Competition and Consumer Act 2010 (Cth).

Return Address:

Reply Paid 91019
Optipharm Pty Ltd
PO Box 3215,
MENTONE EAST, VIC 3194

If more information is required please visit www.consumerlaw.gov.au. If you have any further questions regarding our Refund Policy please contact our Customer Service on 1800 882 408 Mon-Fri 9:00am to 5:00pm EST.